Bitvest Inc. d/b/a Bitvest Digital Mining Corp. www.bitvestmint.com” ," "us," "we" or "our") and any other related entities] collectively referred to as “Bitvest” or “Bitvest Affiliates”, welcomes visitors (“You”, “Your”, “Customer”) to its online service (the “Service”). By using its Service you are agreeing to the following Refund Policy whether or not you are a registered Bitvest.co or Bitvest kiosk user/customer.
You must notify Bitvest’s Customer Service Department via e-mail to support@Bitvestmint.com within five (5) business days from the date that you place a purchase order with Bitvest and follow the instructions provided to you at that time. All refund requests received after this time period are not eligible for a refund.
2. Cancellation Procedures
Upon issuance of an order number following a purchase from Bitvest, you may cancel the transaction by either calling our support desk at 844-248-8378 non-US customers call 1-561-693-2103 The transaction may be offset at no cost for up to five days from date of purchase.
If your purchase order is canceled by Bitvest – when, for example, a credit card or debit card company or bank declines or requests a refund for a transaction – you are responsible for any deficit between the price at which Bitvest sold you digital currency and the amount refunded by the merchant account service provider contracted for services by Bitvest or by the customer's credit/debit card service provider.
3. Refund Fees
Bitvest does not charge any fees for cancelled orders that take place within the 5 day period immediately following your purchase. Bitvest will pass on to the customer any fees stemming from customer's cancellation after the five day period has elapsed and only the fees for services that were charged from the merchant account service provider contracted for services by Bitvest and or by the customer's credit/debit card service provider (including, but not limited to, interchange fees, general credit refund transaction fees, processing fees, and address verification fees). Any and all market gains on refunds shall belong solely to Bitvest.
Without limiting any other legal or equitable rights and remedies that may be available to Bitvest, Bitvest may elect to apply any and/or all of your funds in its possession to satisfy your monetary obligations to Bitvest and/or may offset any obligations that Bitvest may have to you.
4. Timing of Refund
If your refund is approved, the refund will be credited back to you within ten (10) days of approval.
5. Cancellation of Account
Bitvest reserves the right to cancel your account at any time and for any reason.
5. Incorporation by Reference
You agree that your use of this Service is subject to the Delivery Policy. Deliveries are subject to our delivery policy. As a condition of using the Service you agree to the terms of the Delivery Policy, as it may be changed from time to time. Bitvest Affiliates' Delivery Policy, which is incorporated here by reference, is located at https://bitvestmint.com/agree-with-terms-and-conditions
3. Terms of Service
You agree that your use of this Service is subject to the Terms of Service. Bitvest Affiliates’ services are subject to Terms of Service. As a condition of using the Service you agree to the Terms of Service, as it may be changed from time to time. Bitvest Affiliates' Terms , which is incorporated here by reference, is located at https://bitvestmint.com/agree-with-terms-and-conditions
You are fully responsible for all taxes.
Please note, if you have any questions regarding your transaction, please contact Bitvest by emailing us at email@example.com immediately so that it may be rectified accordingly.
1860 N. Pine Island rd.
Plantation Fl. 33322